Privacy policy

Privacy and Data Protection Policy (GDPR)The purpose of this privacy policy is to inform you about how Domaine Le Piboul collects, uses, and protects your personal data when you use our website domainelepiboul.com and our booking engine managed by the Smoobu platform.

1. Data ControllerThe person responsible for processing personal data is:Name / Business: Domaine Le Piboul, Marijn Coninckx Hosts: Chantal, Marijn, Lily, and Mika Address: 11700 Fontcouverte, France Contact E-mail: domainelepiboul@gmail.com

2. What data do we collect?We only collect the information necessary to process your requests and holiday home bookings:Identification data: Last name, first name.Contact details: E-mail address, phone number, postal address.Booking details: Dates of stay, chosen gîte, number of guests (including children).Payment data: Information required to secure and validate your payment in an encrypted manner.

3. Why do we collect your data?Your personal data is processed for the following purposes:Booking management: Sending booking confirmations, issuing invoices, and executing the rental agreement.Communication: Sending arrival preparation messages (access instructions, digital guest guide) or review requests after your stay.Legal obligations: Compliance with tax, accounting, or police form transmission obligations if required by regulations.

4. Data Sharing and TransferYour personal data is never sold or rented to third parties. It is only transmitted to our essential technical subcontractors required to fulfill your stay:Smoobu GmbH (Pappelallee 78/79, 10437 Berlin, Germany), our hotel management software and reservation system, which ensures secure and GDPR-compliant storage.Secure payment platforms (if applicable) to process your transactions.

5. Data Retention PeriodYour booking data is kept for the time necessary to manage the customer relationship, extended by the legal retention periods (notably 10 years for accounting documents and invoices according to French law).

6. Your Rights (GDPR)In accordance with European regulations, you have the following rights regarding your data:Right of access and rectification of your data.Right to erasure ("right to be forgotten") of your personal data.Right to restrict or object to the processing of your data.To exercise any of these rights, you can contact us at any time by e-mail at: domainelepiboul@gmail.com.

7. Data SecurityWe implement all technical security measures (including the secure HTTPS / SSL protocol on our official domain) to protect your data against unauthorized access, modification, or disclosure.